We are currently undergoing a once in a lifetime technology shift that will transform every industry and every business in the world. This megatrend is digital transformation. Digital technologies have made their way into organizations and now impact every facet of organizational behavior. Yet despite the presence of digital technologies in organizations, statistics reveal that the people working in them are unprepared. Most of the workers lack critical skills that are necessary to respond to the challenges of digital transformation. In the light of these skills gaps, organizations have no choice but to rethink the skills development of their people and their talent to stay afloat in this tidal wave of change.
Why is the urge for skills development to resist digital transformation?Digitalization has created challenges and rapid changes in organizations. It has changed the traditional definition of “work” which requires a new set of working skills to cope with the new work model. An organization cannot expect to see growth if they do not invest in skills development. Investing in skills development is beneficial for the organization as much as it is to employees. One of the reasons why skills development is essential in the new digital era is because the current workforce does not have the right skills to drive digital transformation. The world is moving fast and rapidly changing. Employers need to make sure that their employees are skilled and are well equipped to deal with these rapid changes. If the skills gap gets filled then they become more agile, open to challenges, and adaptable to change. In other words, you’re shaping the workforce of tomorrow. Besides, skill training will increase job satisfaction. It is essential for the employees to not think of what they do as a job, but rather as a career. Moreover, The Industrial Revolution has brought advances in Artificial Intelligence, cloud computing, and VR, among other technologies. New roles have emerged, and technical skills like data analysis, robotics, and software development are rising in demand. The essential hard skills of today might become insufficient tomorrow. Employee training and development are key to safeguarding business growth and employee stability. Skills development always leads to a competitive advantage. To be the best, you need to have something that nobody else has. So the organizations must support their workforce in transitioning to the new learning paradigms. As not doing so can prove to be a huge disadvantage.
Skills needed to drive digital transformationIf an organization’s goal is to make its employees digitally literate, simply training them to operate different types of software addresses a part of the problem. The skills employees need to survive the digital transformation include other sets of skills like the sociological and emotional skills that users need to function effectively in digital environments. Some of the skills which are necessary for digital transformation are given below.
- Critical thinking – When it comes to new undertakings, critical thinking is a skill that helps people define and solve problems that come in their way.
- Complex communication – Digital transformation can require complex changes. The team must be able to take technical terms and explain them in writing and through speech, in a way that the rest of the business can understand. The ability to persuade and influence others will also be a factor.
- Flexibility and adaptability – Digital transformation will not always go according to a plan. Some tasks will take longer than expected. New challenges will arise. So you need a team with people who are flexible and can pivot easily.